Terms & Conditions

Please read and agree to the following Terms and Conditions before using juku.com.au


The purpose of this website is to create a useful service for primary and high school students and their parents/guardians to connect with potential private “In Person” and “Online” tutors, as an educational resource.


Juku Tutoring, ABN 37 164 230 440 is the owner of juku.com.au (subsequently referred to as “the “Website”). By signing up to

juku.com.au you are entering into an agreement with SSA to be bound by these Terms and Conditions.

SSA is not a party to contracts formed between a person who offers to tutor and provides tutoring services ("Tutor") and a person who engages the Tutor to provide tutoring services ("Student" or "Parent") via the Website. The Website is merely a platform on which Tutors may list their services to Students and/or Parents and may be contacted by them.

Eligible users - individuals

Private individuals, acting on their own behalf, may list as a Tutor on the Website for free. It is breach of these terms to act on behalf, or for the benefit of, third parties, including but not limited to corporations and other websites.


SSA may modify these Terms and Conditions from time to time and that such modifications will be effective and binding on you when posted on the Website.

Decline and Cancellation discretion

SSA may decline to accept any person (including Tutors, Students and Parents) for registration. SSA may also cancel and delete an existing account for, but not limited to, not providing appropriate identification, acting inappropriately or engaging in illegal conduct when arranging a tutoring session or during a tutoring session or not complying with the Website's terms and conditions. SSA has sole discretion to determine membership of the Website. The termination of your use of the Website will not terminate your obligations under these Terms and Conditions.


You must not attempt to mislead or deceive by posting inaccurate, incomplete or false material to the Websites or by impersonating any person on the Website. You must not post to the Website, material which infringes the intellectual property rights of any third party. You must not post any illegal, threatening, abusive, harmful, obscene or otherwise objectionable material to the Website. You must not use the Websites for or to encourage any unlawful action. You must not post to the Website, material which contains or is a virus, worm, Trojan horse, spyware or other contaminating or destructive code. You must not use any device, routine or software to reduce the functionality of the Website or disrupt its users.

Tutors warrant that the material they post in their profile is and will at all times be accurate and complete and that to the best of their knowledge, they have the skills necessary to provide the tutoring services they are offering. Tutors are not permitted to include any contact details including mobile numbers, email addresses or websites in the description of the Tutor’s profile.

Students acknowledge and agree that the Website is not provided to facilitate cheating. Students must not inquire about hiring a Tutor to complete assignments, take exams or otherwise complete work on your behalf where such conduct breaches the rules of your school.

Indemnity and liabilities

You will indemnify SSA, its officers, employees and agents against all loss, damage, costs, professional fees and expenses (including legal fees), actions, claims and liability arising directly or indirectly from or in relation to your use or misuse of the Website including but not limited to any and all liability whatsoever for any claims, suits, injuries and/or damages arising from, or in any way related to: any inaccuracy, or incompleteness regarding a Tutor's profile, any misstatements or misrepresentations made by any Tutors or any inappropriate behavior by a Party.

The parties acknowledge that the Tutor is not an employee, franchisee or contractor of SSA and is entirely independent of SSA. The Parties acknowledge that SSA has not screened the Tutors or Students in any way. SSA does not verify the accuracy of Tutor's profiles including any qualifications listed and does not conduct police checks or Working with Children's Checks. SSA excludes its liability to the fullest extent permitted by law, and is not responsible for the conduct of any Tutors, Students or Parents.

Use and disclosure of material

You consent to SSA collecting, using and disclosing material in accordance with our Privacy Policy. SSA cannot guarantee that this material will not be unlawfully accessed or altered by a third party during transit over the Internet or while on the Website.

Third party service providers

To enable delivery of some services to you, you acknowledge that SSA may provide your personal information and other material from you to contracted third party service providers. SSA enters into contractual arrangements with these service providers to maintain the confidentiality of your personal information.

Services changes

SSA reserves the right to change, add or cancel services or features of the Website, as well as reformat and change material which you have posted to the Websites without prior notice.

Service availability

SSA does not guarantee that the Website services will be provided uninterrupted or error-free. The Websites may be temporarily unavailable.

No warranties

The content of these Website is intended for general information only. SSA does not make any warranties or representations, express or implied, in relation to the completeness, accuracy or timeliness of the information contained in the Website. In particular, SSA does not make any warranties or representations, express or implied, in relation to the accuracy of information submitted by Tutors in their profile, or in relation to the material and information provided by the Tutor during tutoring sessions. To the extent permitted by law, SSA excludes all liability for any direct, indirect or consequential damage, loss or costs caused by or in connection with your use of or inability to use the Website or SSA's breach of contract or statute, negligence or misrepresentation.

Links to other sites

You acknowledge that any links from students to third party sites do not indicate that SSA has any control over or responsibility for the contents of such sites. SSA excludes all liability for any direct or indirect damage, loss or costs of any kind arising in any way out of or in connection with your access and/or use of third party sites.

Subsequent transaction parties

The Website connects you with other parties who you may later enter into an agreement with (for example, you may hire a tutor, agree to teach a student or join a tutoring college). SSA is not a party in these transactions and provides no warranties as to the quality of these services.


A failure or delay by SSA in exercising a right under these Terms and Conditions does not result in a waiver of that right. A waiver of any right under these Terms and Conditions must be made in writing.


If any part of these Terms and Conditions is held to be invalid or unenforceable that part shall be severed and the remaining Terms and Conditions will continue to be valid and enforceable.

Applicable law

These Terms and Conditions are governed by the laws of Victoria and you submit to the non-exclusive jurisdiction of the courts of Victoria and any courts which may hear appeals from these courts in respect of proceedings regarding these Terms and Conditions.

For Parents and Students (the “Buyer”) to receive access to the Website, there is a payment (“Fee”) payable to SSA. SSA does not collect any other fees for tutoring services for or behalf of Tutors.

All payments made on the Website will be made via a third party secure payment gateway. SSA does not store any credit card details. Immediately after a successful payment is received, the Buyer’s access to the Website will be provided.

In no circumstance will Buyers be entitled to a refund of the Fee. If the Buyer is not happy with the Website, they can email to info@juku.com.au.

SSA may change the fee published on the Website at any time. We will notify Buyers of the change to the Fee via email prior to the change becoming effective.

Privacy Policy


Personal information is collected to create a useful service for primary and high school students and their parents to connect with educational resources.
Our aim is to have all collection of your personal information be transparent and controlled by you.

Australian legislation

Juku.com.au complies with the Privacy Act (1988), The 13 Australian Privacy Principles and the Spam Act (2003). Your information will not be held outside Australia.

Not collected information

We do not collect any personal information about: racial or ethnic origins, political opinions or memberships, religious beliefs or sexual preferences, union membership or health or genetic information.

Why personal information is collected

We have made the effort to allow you to see why each piece of personal information is collected. See the "Why" tags on all forms.

Who has your personal information

Juku.com.au is owned by Juku Tutoring (ABN 37 164 230 440). When we send you email alerts on behalf of a tutor or educational institution, they do not have your personal information. Your personal information is only held by us and our third party service providers directly required to provide our services to you.


All email correspondence sent to you will identify who it is from and will have a functional unsubscribe link in the footer.
You can also unsubscribe at any time via the unsubscribe link on juku.com.au My Account section.

Privacy Officer

Please contact us with any questions or concerns regarding Juku.com.au and privacy at info@juku.com.au.


Juku.com.au does not send out unsolicited email (Spam).

Website usage data

Like most websites, Juku.com.au maintains log files tracking IP addresses to analyse trends, help diagnose problems with our servers, and to monitor traffic/usage in order to provide better service to our members. Juku.com.au uses cookies to improve the our members' experience when using our websites. You can always choose to not accept cookies, but in doing so you may not be able to use our websites effectively. Some of our business partners, such as our Web analytics provider, also use cookies on our site. These cookies are used to track visitor behaviour, and Juku.com.au has no access to or control over these cookies.

Email usage data

To improve our services, Juku.com.au uses pixel tags and other methods to gather information about the emails it sends to users. Pixel tags allow us to record and store information such as date and time the recipient viewed the email message, if the recipient's email program is capable of receiving HTML, and other information.

Location data

Tutors listing on the site will have their approximate location displayed on the map. The specific location is not shown.

Personal information

This is defined by the Privacy Act.

Links to other websites

Juku.com.au is not responsible for the privacy practices or the content of other web sites.

Changes to this policy

Under the site terms, Juku.com.au may change these policies at any time, with immediate effect.

Contact us if you have questions or concerns regarding this Policy, you should first contact the Privacy Officer at info@juku.com.au.